Get Your Email Settings
POP3 versus IMAP
Many new versions of email clients and mobile devices make users default to an IMAP configuration. The default Email client that comes with Windows 8 does not even allow a POP set up.

(Pssst.. If you have windows 8, you do not HAVE to use their built-in client)

Our mail servers will handle both POP3 and IMAP. Make sure that you know what you are selecting. Once you are set up, you can't change it without setting up a new account.

POP3 gets email from the mail server and stores it on your local device. If you want to allow multiple devices to get the same email, set your device to leave a copy on the mail server for a limited time after it has been downloaded. Such as 7 days to allow all devices to get the email.


More about IMAP
Email Port Configurations

In most email software, there is an Advanced Tab that allows you to change Email Ports.

Older email clients will default to Non-SSL POP3 accounts. We strongly recommend using Secure (SSL) IMAP.

Default Incoming Port is 993, and
Default Outgoing Port is 465.

Default Incoming Port is 995, and
Default Outgoing Port is 465.

* If you are traveling and your outgoing port is 25, some ISP's may reject email you send. We suggest you change your outgoing email port to 587 or switch to a secure port (see above).

SSL Configuration

Common Questions
  • What is my password?
    • Our support staff do not have access to your password.
    • Click Here to set up a reovery Email or Phone number.
  • How do I change my password?
    • The password on your device has to match the password on the mail server.
    • To update your password on the server, click here
    • To update password on your device, select your device type from the links on top of this page.
  • iPhone Connection Warning
    • On iOS devices, when you first set up a new MontanaSky hosted email, it may give you a warning. If so, chances are that you are NOT using SSL.
    • Change incoming server to
    • Change outgoing server to
    • Check SSL encryption
    • See port configurations above.
  • Barracuda Spam Filtering
  • My account has been Hacked!
  • Phishing Scams
    • Scammers and impostors occasionally send unsolicited emails to our customers pretending to be MontanaSky and asking our customers to confirm their email password.
    • Always look at the URL (web address) to make sure that you are on the right website. Some scammers make a website that looks like your vendor.
  • Webmail Access
  • File Attachments
    • Max File Size 50 MB
    • Warning! The person you are sending to may have a smaller limit than us. If so, your large email will be rejected by them. Consider using drop box or other file transfer tool for large attachments.